Terms & Condtions
Important*
Welcome to
Vogue Collectibles Inc.
It is the responsibility of the
purchaser to read all company policies prior to ordering and or usage of
our site.
Vogue Collectibles Inc. reserves
the right to update or modify these Terms and Conditions at any time without
prior notice. Pricing, availability, shipping/delivery costs, shipping methods
and terms and conditions of sale are subject to change without advance notice.
Pre-Order/Payment
No deposit is required when pre-ordering
with Vogue Collectibles Inc. However, pre-orders are
considered FIRM ORDERS. Availability is guaranteed, therefore
a valid credit card number is required at time of order, even
when paying by cheque. Your order will automatically be
charged and shipped when stock arrives at Vogue Collectibles
Inc. It is the customer’s responsibility to cancel unwanted
orders. If you require phone contact when a pre-order arrives,
we will attempt to contact you twice and if no response is
successful, the pre-order will be cancelled. If pre-orders are
continuously cancelled, all future pre-orders will be charged
a 15% non refundable deposit. NSF cheques will incur a
$25.00 service fee.
We accept Visa, MasterCard, International Money
orders and personal cheques.

Monday through Saturday 10:00am to 4:00pm
Showroom by appointment only - Call Toll Free
1-888-418-6483 to book your appointment Website - 24 hours/7 days a week
Shipping /Taxes
Vogue Collectibles Inc. ships worldwide
We ship tax/duty free to the United States.
Overseas customers are not charged additional taxes by Vogue
Collectibles Inc. and any taxes/duties incurred are charged
within their own country and are the customer’s
responsibility. Canadian order taxes are as follows; Ontario
13% HST, Nova Scotia 15% HST, New Brunswick & Newfoundland
13%, PEI, Manitoba, Saskatchewan, Quebec, Alberta, Yukon, Nunavut & NWT 5% GST and
British Columbia is 12% HST. We ship via Canada Post
unless the customer requests a different service (will be quoted
at time of order). Shipping to the U.S. & Canada outside the
GTA area is $15.00US for the
first item and $3.00US for every item after that on a multiple
doll shipment for one box and $18 for a single doll shipment.
GTA shipping is $12.00 for the first
item and $2.00 for every additional item on a multiple doll
order for one box and overseas orders are quoted at time
of order. Shipping
to Hawaii, Alaska, Puerto Rico, US Territories, Yukon and the
Northern Territories will be quoted when the order is
placed. Insurance is included in the shipping rates.
Returns/Damaged
For returns of any kind, please call within
two days of receiving your merchandise for return authorization. We will
instruct you how to send the parcel back. All parcels are to be sent back via
surface mail. Return postage is the responsibility of the sender for
cancelled orders including any additional charges incurred on the return of the
parcel. Returns on unwanted orders that have been shipped and received by
customers are subject to a 25% restocking fee. All damaged shipments will be
replaced/credited and shipping charges (maximum of original shipping charged)
will be our responsibility. Any returns not sent back via our
specifications will be refused or additional charges incurred due to wrong
procedures followed, additional costs will be charged to the customer.
COD’s and unauthorized returns will not be accepted. You must return the goods
NRFB in the original shipping box in pristine condition.
Layaways/PaymentsWe gladly accept layaways and each will be
handled on an individual basis. A valid credit
card is required with any layaway even when paying by cheque.
Original prices quoted at time of original order stand firm.
Sales items (always NRFB except when noted) are not eligible
and are considered final sales, sorry no refunds or exchanges.
Late payments will automatically be charged through on
customer’s valid credit card. Cancelled layaways will forfeit
all payments and items put on hold cannot be changed. Layaway
customers must accept all terms upon placing the order. We
accept VISA, Mastercard, cheques and moneyorders. We reserve
the right to hold an order until personal cheques clear the
bank. Money orders from outside of Canada should be
International U.S. money orders. All pricing and availability
are subject to change without notice. NSF cheques will incur a
$25.00 service fee.
We want
you to enjoy your experience shopping at Vogue Collectibles Inc. so if you ever
have any problems, please contact
us.
Vogue Collectibles Inc.
TOLL FREE 1-888-418-6483
(41-VOGUE)
Local (905) 728-6038
Mailing Address;
Vogue Collectibles Inc.
1492 Grandview St N
Oshawa ON L1K 2R5
Canada
email:
paula.prior@sympatico.ca
or
info@41vogue.com
Pricing and availability dates are subject to change without
notice.
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